Tesco Superstore

I had a very disappointing experience at my local Tesco in stirling FK81NP yesterday. 09/07/2026. I felt that I was treated differently by a female member of staff because of my ethnic background, which left me feeling that I had experienced racism. When I asked to speak to the store manager, I expected my concerns to be heard fairly and professionally. Unfortunately, before the manager came to speak with me, it appeared that the staff member had already explained the situation from her side. When the manager arrived, I felt she had already made up her mind and was more interested in defending his colleague than listening to my concerns. Instead of taking the complaint seriously, she came across as dismissive and unprofessional, asking, "What's the problem?" without giving me a fair opportunity to explain what had happened. Given the recent concerns about racism in this area, this experience was deeply upsetting. Every customer deserves to be treated with respect and to have their concerns heard impartially, especially when raising a complaint about possible discrimination. I am sharing my experience so that others are aware and so that Tesco can take customer concerns more seriously in the future.

Nice and clean store with helpful staff and usual range of supermarket offerings. The car park is a bit of a wait with traffic lights but found toilets to be the best in a supermarket I have came across with blue colour scheme and very pleasant.

Great place to stop for a bit of everything. Snacks, pre-made meal, meds, socks, what ever. Smaller than expected but everything was there.

Huge selection of anything you would need to feed yourself for a short or long stay. We had an apartment in Stirling so decided to use the kitchen. The Tesco had everything we needed to do several really good meals at home, and the prices were great in the store. You can find alcohol there as well.

We stayed in a hotel just around the corner from tesco we were visiting our daughter in Scotland so visited tesco every morning excellent store everything you need very clean the staff were so friendly and helpful there is also a petrol station here big car park easy access ideal for us