Ronald G Graham Roofing and Building Ltd

My job was to fix and replace misaligned or broken tiles from my roof. My experience with this company was less than ideal but they got most of the job done in the end. I am always anxious at hiring a new company and initally the surveyor made me feel at ease. The quotes that came back had mistakes on them (e.g. wrong address) but this was resolved very quickly and promptly by the admin team. When it came to the work however, the orignal team serving my property were initially polite, but when the work started my concerns increased. Not only did they have debris that kept falling on my conservatory roof from height that at times I was concerned was going to damage it, but on initial inspection, they missed a fair few of the tiles that were noticeably damaged. Some they told me were "just shadows" but I did manage to catch a few they could not contest. I emailed the office team to express my disappointment and they very promptly dealt with the situation. They did get the initial surveyor back out once the orignal team left and we jointly agreed that there was a little more they could do (concerning around the chimney). They were very quick to resolve the next day, although I do sadly think there are a couple of tiles that look like they need replacing still. I received the invoice which is higher than the original quotation and had to query. However this was resolved to the correct price. All in all, although I have had a mixed experience, I believe this company can generally be trusted with work such as this.

We were delighted with the work done by Ronald Graham’s team last week. They did a very professional job and picked up a few things that hadn’t been identified in advance. The guys were very professional, courteous and took great care in their work. I would not hesitate to recommend them and will certainly ask them back for regular maintenance. Very glad to have found them.

Where 3 other companies failed in fixing a leak, Ronald G Graham succeeded! Very happy with the work done by the team, the office always on hand to answer queries. Will be using them again in the unfortunate event of any leaks in the future!

Delighted with the great job that Billy and Bradley did when replacing a flat roof. They were pleasant, efficient and hard working and tidied up well. I’d certainly use Ronald Graham roofing again.

The team at Ronald G Graham Roofing and Building were great. The process has been quick and seamless and everyone has been very friendly and professional. We are very pleased with their work. I would definitely recommend them and I wouldn't hesitate to contact them again if needed.