De Vere Care Partnership - Chelmsford

Best in class professional care provider for all management is best Specially the manager Anuj Dayal best of all My friend Gagan used to work there he always appreciated I totally recommend this care company do not trust my words go and have a chat with management and staff you will know best of all ❤️❤️❤️❤️❤️❤️❤️❤️❤️🤞🤞🤞🤞🤞🤞

Extremely professional and compassionate team. The staff here are not only well-trained but also genuinely caring and supportive towards the residents. The environment is always clean, warm, and welcoming. It’s clear that the wellbeing of every individual is their top priority. I’ve seen firsthand how they go above and beyond to make everyone feel comfortable and respected. Truly a great place for elderly care highly recommended...

Mum and I are delighted with de Vere. The loveliest thing is every time they come in they always have a big smile, thank you!

De Vere Care Partnership is one of the best care company. Their clients and staffs are their top priorities. They provide quality care and great services. They have experienced and qualified carers and they are up to date in care giving.

Please stay away from this company. They say all the right things at the initial meeting but then fail to deliver on even the simplest standards of care. The lack of care and respect from both the office and the carers is astounding. They are here very much here for the money, despite what their office staff and website might say. Your family member is just a money making tool. From our first meeting we were lied to about the level of service and care provided. We were told that there was minimal male carers so it’s unlikely that we would receive one. If we did, they would not do personal care but would instead administer medication etc. Instead, a male carer was preset at every call in the 3 week period that we endured devere. Not only this, they were providing personal care, whether my nan wanted them to or not. We were told there was an app where we could see notes from every visit my nan received. What we were not told is that not every staff member uses that app, so most days we had no idea if a carer had even turned up, let alone given my nan her correct medication etc. Every carer that we received was young and obviously deeply inexperienced. They turned up whenever they wanted to, the office had no idea or control over their timings. They showed no interest in their client, they just wanted to get the job done as quickly as possible and get out. The carers do not have a clue about the basics of food hygiene, incredibly worrying for vulnerable people that they care for. They store food incorrectly and dispose of soiled bedding etc. in kitchen bins where food is prepared. Some carers struggled with English which was very detrimental to my nan who has dementia. They couldn’t speak the language well enough to reassure her about who they was or what they were doing. Dementia sufferers need a great deal of reassurance which is not given, they were complete strangers in her house as far as she was aware! Please please avoid them at all costs, I would hate another vulnerable person to be left in their very incapable hands. We were lucky that we paid such close attention to nans care, I despair for the people that do not have family members to protect them from Devere. The office level staff are friendly and welcoming but have no idea how awful their carers or company is, they have no control whatsoever and rely on lies to keep the company going.