Timberwise (UK) Ltd London

Timberwise UK, London and Southeast. Gary Carty came to do a damp survey of my cellar and was unfailingly helpful, personable and knowledgeable. Gary went 'over and above' to explain important details to me and gave reassurance about my concerns. I will always return to Timberwise (London) in future for advice and quotations. Thank you Gary!

I recently had a visit from Keith to have a look at damp issues in the basement of my property. I found him very knowledgeable, personable and honest, he said that far less work was needed to resolve the damp issues than what I had previously been told by someone else. The whole team were also helpful in arranging the appointment, and I'd have no hesitation in recommending Timberwise for anyone with similar damp concerns.

Very professional and thorough throughout. I'd like to thank the whole team who helped us with this project - from the survey (Duncan) to the office support (Jackie, Connie and Debbie) and of course the treatment (John). Very quick to answer our questions and also gave guidance to our builders at very short notice. Very happy with the work and support provided and we're confident that the problem has been sorted out for good! Thank you Timberwise team.

I found Timberwise via a search on the PCA's website (Property Care Association). Upon contacting them, they came out to conduct a survey, then sent me a quote for the work to carry out. I had previously identified the issue via an independent damp preservation survey which showed that our subfloor did not have proper ventilation, and it had caused wet rot in our joists as well as the underfloor itself. The work from Timberwise was carried out by Dave Knott, who was very prompt, professional, and communicated clearly. He did the job by himself under a week, including uplifting the floor, cutting, replacing and treating joists, drilling and adding a new air brick, and replacing other air bricks around the property. I was very happy with Dave's work, he was quick, professional, and tidy. I'm very happy I went with Timberwise overall and a big thank you to the team that worked with me (Connie Copsey, Jackie Lendon & Debbie Nisbet).

Gary was a great help. Really informative and took the time to sit down with us and explain all the results very thoroughly as well as suggesting next steps. Highly recommend.