Saxon Lodge

Lovely, caring people. They looked after my dad very well throughout his few years there and any time I dropped in I could tell that my dad was receiving the best care. I trusted them and my dad, although had dementia, lit up when the carers came in. Thank you to Lorraine, Sam and the rest of the amazing team, you made my dad's final days more comfortable.

Great care home with good staffs and caring environment.

I read (in detail) the recent CQC report for this home before sending Mum for respite and was reassured. We wanted somewhere with soul, this is somewhere that answers your phone calls and keeps to their commitments. Mum greatly enjoyed her time there, she had a good room where she watched, with great interest, everything that was going on. The most recent manager is very professional in her approach, she understood the needs of my Mum and included everything relevant in her care plan. It is a small home where all of the staff got to know Mum quickly, well informed by the care plans and provided excellent, individualised care. It beat the experience of a new and larger, more superficially glamorous care home she had tried, hands down!

Staff are all really friendly and willing to help. Under new management which is a pleasure to see. Happy, cheerful amd relaxed place to visit loved ones who need that extra care. So glad to have chosen Saxon Lodge...

The management (Anita) was incredibly rude, discourteous and utterly vile to interact with. I hate to leave such a scathing review due to my experience of a single individual within an institution, but she really did change the atmosphere of any room she was in. She admittedly seemed to be despised by both residents and staff, but that comraderie is very little consolation. I’d seriously consider removing any elderly relatives you have from this institution. I have serious doubts as to whether this woman belongs in regular society, let alone caring for dementia patients.