Safe Simple Secure Ltd

I recently had my old standalone smoke alarms replaced with new integrated ones, and the whole experience was excellent from start to finish. The communication when arranging the appointment was clear and straightforward, and the fitters themselves were professional, friendly, and efficient. Everything was installed neatly with no hassle at all. I’m really pleased with the entire process and wouldn’t hesitate to recommend the company.

Lucas attended today to upgrade our alarm system. He was punctual, calling me a half before arriving, friendly but professional and very tidy. He explained how to operate the new system so thoroughly. Very impressed with the level of service and Lucas is a credit to SSS. Highly recommend.

Would not recommend. Were not clear about costs and then tried to overcharge me. Supposed to get annual maintenance but nobody ever contacted me then they charge me for the period which I ended up having to pay so that I could change to a better company. Do not use

Fantastically supportive engineer who took the time to support me after hours. Talked through issues over the phone, reviewed images that I sent over, and helped me to resolve the situation as if he was in the room with me. Very professional, and a relief for myself and my 11 year old when the alarm issue was resolved.

Good communication and fast response by email. Given quote and date to be booked in. Service guy was an older gentleman but was very pleasant & friendly. Had a few laughs & bit of banter. Very easy to use company. Had my alarm installed many years ago by SSS. Never had any problems with them and a delight to deal with. Keep up the good work guys