Right Guard Security

Awful experience at Detling Showground. My children and I had to listen to a female member of staff, who appeared to be a supervisor or manager (as indicated on her high-vis vest), repeatedly swearing at a male colleague and telling him to "beep off" elsewhere. No employee should have to work under management who behave in such an unprofessional and disrespectful manner, especially in front of members of the public and families with children. Based on this experience, I would not recommend this company to anyone.

All over Kent at many varied events, I have come across Right Guard Security! Their handling of traffic in and out of major events like the Kent County Show is seem less. I’ve been to many Concerts at The Hop Farm in Paddock Wood and The Kent County Cricket Ground in Canterbury and not once have I been in a gridlocked situation trying to get out at the end. They are brilliant and keep the traffic moving. All their staff are smart, polite and professional. I saw them again today at The Big Cat sanctuary in Smarden and felt I needed to sing their praises. Well done to your Team!!!!

Hi right guard solutions I just want to thank jay and James for being so helpful at the lumina drone events even though the event its self was disgraceful and we will be getting a refund these two lads couldn't be any more apologetic and helpful towards us thank you chaps, well done right guard for employing such lovely young men

Whilst the event was superb, the “security” arrangements were almost criminal in their incompetence! We paid for front stalls and as we entered the venue our tickets were checked on the door then NOTHING! We eventually sat down, the concert was delayed by thirty minutes by the fact that no one was checking the customers inside and loads of people naively assumed that front stalls meant front stalls, whereas the centre section were for VIP’s gross misrepresentation as there was hardly any difference. For most of the delay most of the attempts to sort out people sat in the wrong area was undertaken by one lonely mostly ignored male employee. Only after about thpwenty minutes did a couple of other disconnected staff wander aimlessly around trying to sit the VIP ticket holders in their seats.. Breathtakingly abysmal stewarding, money earned for pointlessly wandering round and chatting

I attended Soultasia Festival in Maldon last Saturday 10th June that was being managed by right guard security and I can whole heartily say that the staff were the rudest, most ill mannered individuals that I have ever met. Me and my family purchase VIP tickets to Soultasia every year and we were so utterly disappointed by the behaviour of the staff that we will not be attending again. When we arrived at the festival, we were asked to open our handbags for a search (completely understandable) and the gentleman continues to discard my perfume and suncream. Yes, you heard correctly, SUNCREAM on a day that had temperatures reaching 30 degrees?! Not only did I have to spend the rest of the day burning in the sun, I had lost a bottle of perfume that I had spent months saving up for. Please bear in mind that no other individual in my party had either of their suncream or perfume taken away from them. I continued to question the staff member (he was number 466) as to why I had these items removed as it was not on the website and he had the audacity to shrug at me and shake his head. I had asked whether I could collect my items at the end of the evening and he just ignored me. One of the other staff members could see that I was getting upset reassured me that I could collect my items later. I understand that liquids and food cannot be taken into the festival but comon, a tiny bottle of perfume? I had also had two bottles of water with me that I can assure you looked more like vodka than my perfume and suncream did. About an hour later, I went to the toilet next to the entrance gate where I saw the same staff member (466) do the exact same thing to other people. It was evidently clear that he was having a power trip and was determined to ruin absolutely everyones day. I was so upset and disappointed by the ordeal that I decided to leave the festival soon after. This employee ruined my whole day and I can certainly say that none of my family will be attending ever again. May I also add that this employee was texting and taking selfies for the majority of the day.