Mapperley Property Management Ltd

⭐⭐⭐⭐⭐ Exceptional service during my time at Pasteur House! After 2 and a half years at Pasteur House, it really was a hard goodbye. The team at this agency is incredibly attentive and responsive. Whenever I had a question or issue while living at Pasteur House, they usually got back to me within 1 to 2 hours. Their speed in handling maintenance was particularly impressive, when both our washing machine and dishwasher broke down, they had brand new replacements installed in just 1 to 2 days! The property itself is excellent, modern, and relatively new, with the garden and common areas consistently well and frequently maintained. Combined with the knowledgeable and professional staff, it made for a fantastic renting experience. Highly recommended!

It’s been just over a year since MPM took over the management of our block of flats in Sherwood, and the difference has been incredible. Chris has been especially supportive, guiding us through the whole takeover process from the previous awful management company. Since MPM stepped in, the condition of our building has improved noticeably. Any issues we report are dealt with quickly, efficiently, and to a very high standard. Nothing ever feels like too much trouble. For the first time in years, our finances are in a much stronger position, and everything is completely transparent. The whole team at MPM are exceptionally professional, yet friendly and approachable, which makes working with them a pleasure. I can’t recommend them highly enough. MPM stand out as a trustworthy, reliable, and genuinely caring management company — something that’s very rare in this industry.

MPM are gold standard when it comes to property management. Having previously experienced atrocious building management, Chris and his team have restored my faith in there being at least ethical property management company! They have been nothing but helpful through RTM establishment and transitioning from one management company to MPM despite the poor paperwork and state that the previous company handed the building over in. Tracy has been incredibly response to issues- often this is dealt with within a few hours and if not, communication is timely. I could not recommend them more.

What a fantastic group of professionals, incredibly helpful and accommodating, kept me informed and updated with some really helpful advice every step of the Way. Well done Neil, Chris and Tracey. Superbly maintained period building set in acres of conservation land, perfectly manicured grounds ,supersafe with vigilant security, Nottinghamshires best kept secret, a real revelation! Outstanding development that is cosseted and looked after with genuine care and appreciation. 10 out of 10! ⭐️⭐️⭐️⭐️⭐️

Well maintained, beautiful and peaceful area to live. The staff maintaining the properties are absolutely amazing! Thank you Chris, Tracey and Ed for making our stay a fabulous one! Cheers!