Kitchen Warehouse UK

After a recent house move we were looking for some new kitchen units, and came across Kitchen Warehouse's website. What I initially liked about them was that you could order a sample door for about £20, which would then be discounted if you went on to place an order over a certain value. This seemed a reasonable outlay to check the look what what we wanted, so we went ahead with this option. From the start, the correspondence was excellent, with their reps answering all my questions quickly and very helpfully, so I felt confident in placing the order. The timescales given were accurate and emails advising delivery dates came through at regular intervals in the run up. On the day we were expecting our delivery, nothing arrived! However, a quick call to them to check and they were very apologetic saying that the order had been mistakenly put down for the following day, and was it ok to deliver then. We were around in the morning but had a funeral to go to in the early afternoon, and the logistics guy rearranged the delivery schedule to make sure it arrived while we were at home. When the delivery arrived at about 7.30am, he told us that he'd been told to make sure he was on time as they knew we had to leave promptly for the funeral. The customer care from this was excellent and we really appreciated the consideration from the team. Some time after our initial order, we decided to fit an extra unit and a section of worktop to the kitchen, and the service was equally faultless, with advice on the best option for a small piece of worktop, as well as on matching the paint colour to an existing unit. I would not hesitate to recommend Kitchen Warehouse to anyone, their service was impeccable, the kitchen units are excellent quality and the price doesn't break the bank. An all-round excellent experience.

We are so happy with our new kitchen, which has turned out even better than we'd ever imagined, in the given space. Good quality cabinets and extras completing the experience. The staff and installers at kitchen warehouse are absolutely amazing and always willing to do that little bit extra. We thoroughly recommend Kitchen Warehouse, first class in all areas. Thanks to Simon, Darcie and all others involved.

Used Kitchen Warehouse to match a solid wood kitchen already installed. Needed a number of replacement items including solid oak curved plinths which are practically impossible to source anywhere else. Also needed a bespoke size larder unit which they were more than happy to make and supply. Communication was excellent over the phone and via email. They managed to get the items out within 2 weeks and even though there was a slight hiccup with the delivery of the curved plinths, they resolved it quickly and kept me informed. Excellent products and quick efficient and professional service.

James had some ideas for our new kitchen that were better than previous designs from another major supplier. James was just more interested and engaged than the supplier we’d been working with. There was flexibility in amending the specification before the final order. The order was delivered on the date agreed and there was plenty of help in moving the boxes into the house. Jonathan fitted the kitchen, Glenn the electrics and Joe the plumbing, all were professional, friendly and tidy. I had thought about fitting the kitchen with a mate but glad I didn’t, it was absolutely worth it, leaving it to the experts. KW contract a 3rd party to fit the worktops and the fitter was meticulous. Darcie at KW had oversight of the plan and kept in touch throughout the fitting and visited to sign off. I later flagged a finish issue on some of the doors/drawers fitted which Darcie was very helpful in resolving. Highly recommend Kitchen Warehouse at Ripon. Quality products, design, oversight and fitting.

I had to design and order the kitchen for a flat refurbishment without the help of the builder. I was lucky to get well informed customer service reps on the phone who explained the difference between ordering the cabinets flat packed or already put together. They were clear about cost and timings, extremely helpful without pushing me to spend more money. The kitchen arrived on time but I still needed a bespoke sized door once the kitchen was fitted. The one door arrived very fast and thus I was able to get the kitchen fitter to do the job instead of me having to do it at a later date. The kitchen looks much better and the cabinets are far sturdier than expected or promised. If you know what you want, don’t hesitate to use this service. The samples are very helpful and a bespoke size is not hugely different in price from the regular sizes. What a relief. All for under £1,000. Beware of your kitchen fitter however. You might end up spending what you have saved. The best decision that I made in the refurbishment project.