Keeleys Sales Letting & Property Management

As a letting agent we have always found Keeleys friendly, responsive and professional. When we first moved in we dealt with Sharon who always managed all our queries in a timely manner. This continued when she left and we dealt with Hayley and Vickey. The team all tried their utmost to insure repairs etc were managed quickly and professionally, this wasn’t always an easy task for them due to matters beyond their control. I would recommend them highly as letting agents. Thank you for all your support, friendliness and professionalism in the past 7 and 1/2 years. K, G and A

We used Keeleys to help us sell our dad’s rental bungalow after he passed away earlier this year. We selected them purely because they had always dealt with the lettings side of things for my dad and he really loved the people in the office who he used to regularly pop in to see for a cup of tea and to chat, and to share a joke with! He spoke so highly of them for many years. In terms of the sale, the service we received was absolutely first class, genuinely one of the best customer service experiences I’ve ever had. A sale was agreed fairly early on at a price better than we were expecting so we were very happy with that. Then things dragged on due to the buyer having a few issues but Matthew and Andrew were so on the ball with it, helping things progress despite the difficulties with their firm but fair approach. The thing that stands out for me the most is that they would happily call me in the evenings, after hours, to update me, and also absolutely every single time I called them (which was quite a lot over several months!) either Andrew or Matthew would answer the phone. That almost never happens now, you either wait ages on hold or get voicemail or directed to emails. There was plenty of correspondence via email as well when needed, but to know they were always there to speak to as well made the whole process feel so much better. They are really sensible guys in their approach and you can feel their years of experience when it comes to handling certain situations. They well and truly earned their fee, which was agreed at a very competitive rate. Thank you Matthew and Andrew and also thank you to the lettings team for always being there to help my dad over many years, it really meant a lot to him.

I've been using Keeleys to manage my property for over 20 years and they have consistently delivered a thorough, professional and responsive management service from a helpful and most amiable team. Having recently decided to sell, it was the natural choice to entrust their estate agency side and I couldn't be more pleased with how they handled everything. They invested in premium online property listing positions and used the latest high end camera technology for the best marketing presentation. Andrew approached the sale full of enthusiasm, kept me thoroughly informed throughout the process, offered wise advice and proved he had the knowledge and experience to help guide a sale and achieve the optimal result. Well done to Matthew, Andrew and all the team at Keeleys for consistently going the extra mile to deliver a great property management and estate agency service.

Having recently sold a property with Keeleys I cannot recommend them highly enough. They have exceeded expectations from initial contact with Andrew, through to completion. Communication has been excellent, throughout the process both with myself and other parties involved in the sale. Andrew and Matthew have gone above and beyond to help me with this house sale from the initial advice, preparing the property for sale, and producing superb online marketing material. They ensured we found the right buyer (yes we had a choice!) and saw the sale right through to completion. Without doubt the best experience I've had with a house sale; I will use them next time and strongly recommend you to try them too. Thank you to all the Team at Keeleys.

Having had many experiences with estate agents over the years, I was blown away by the service and professionalism which I received from Keeleys sales. In particular the tailored, personal approach from Andrew and Matthew stands out as going beyond and above. They sold my house quickly and kept in regular communication all the way through the sales process. Highly recommend.