City Property Estate Agents

The worst and most disorganised estate agents i've ever rented under. I rented a house with them for a year while working in Derry, which was full of mold. The estate agents also gave us a completely contradictory contract with a different price than we agreed, and wanted to charge for any calls to the house. My friends living in a different house also under them experienced racist remarks, and were ignored when they had heating problems.

Think carefully before renting with City Property. My experience was extremely stressful from start to finish- communication was poor, issues were ignored, and the deposit process felt unfair and unclear. Speaking with other students in Derry, it seems this isn’t an isolated case. In my opinion, this company does not treat tenants fairly. I would strongly recommend looking elsewhere for a more transparent and professional letting agent.

Absolutely the worst estate agents you could go for. Wish I had done more research before going with these guys but please do yourself a favour and stay far away. There’s no communication, they completely ignore you for any property related issues, and they are downright disrespectful. I’ve had such a stressful time being a tenant and I wish I went with someone else. We’ve had countless problems in this house and they don’t address a single one.

I wish i had listened to advice given before moving into a student house that was managed by City Properties. Without going into too much, there were numerous mould issues that were never truly sorted, issues with heating (which was fully controlled by City Properties) and we felt that nearly every other issue was just forgotten about with the intention of just passing it on to the next group of student tenants that would move in. Of course you don't expect luxury in a student home but the level of care given from City Properties was just unbelievably poor. A sub-standard home and renting experience. One positive was their maintenance staff, Paddy, who was always very helpful when contacted directly, rather than through the letting agent!

If I could give no stars i would! Steal money from students and never follow through with promises. Didn’t have a kitchen table for the whole two years of living at the property. Wont give deposits back because we used £9 of electricity per week per person.