Ben's Gutters Scotland

Excellent service. Got back really quickly with a quote, price was excellent and very quickly arranged time to come round to do the job. Great communication on when they'd be here, turned up exactly on time and did the job (cleaning mine and my neighbour's gutters) with no fuss. Payment was also easy to make. All round a great service and will use them again in future.

Like the other comments, I wasn't too impressed to realise that the nice little handwritten "We're doing work in your area" was a complete lie and they're actually a national company, but I thought maybe I'd be pleasantly surprised. I am not - first booking cancelled hours after they were supposed to arrive, and then the rebooking cancelled during the arrival window. I spoke to support twice to tell them I don't want to book a third time as I'll find an actual local company and that I'd like a refund. No reply to my emails, support on the phone always advise that the finance team will reach out to sort the refund but here I am, still waiting. Really disappointed, do not recommend.

Gentleman was polite. Not happy with the quality of work. Down pipes not tested, areas of gutter not done and a mess left over front steps and windows Edit: The Company have made contact and come out an re-done the job. Excellent customer service.

Service was fantastic - i received a note through my door that the firm would be in my area and to call for a quote. The office was very helpful and helped me decide on a service that was right for my house and budget - no pressure. The cleaner arrived on time and was friendly and thorough. I couldn’t be happier. If I’m honest gutters are not generally a priority for my budget even though I know they should be but this service made it easy and affordable - I’ll be using it again.

This was the first time I'd used Ben's Gutters and ours is a newly-built house that isn't shown on Google maps, yet. The booking process was a bit clunky and confusing. Eventually, we got a quote and booked a day. I was told this would be narrowed down to a 2-hour window later. Mid-way through the window, I received a text from James saying he was running 30 minutes late, which wasn't a problem. James arrived, discussed what I needed and set to work. He cleaned out the gutters and downpipes. He also took a photo of a defect in the rendering that needs attention. Water, birds or wasps might get in. Nice work. Done in half-an-hour.