Urban Window Cleaning

Been a customer of Urban Window Cleaning for several years now. Had regular domestic window cleans without issue. Last month, received a message advising CJ would come to clean the windows as usual - he did not arrive. Messaged twice to follow up, advised they were arranging to come - again a no show. Eventually after a month I messaged to cancel and was told no domestic cleans were done in September as they prioritise commercial contracts! Still not sure why I received so many messages advising they were coming or were looking to rearrange. Message on FB essentially says they are glad to lose me as a customer as they don't usually do domestic cleaning. I feel embarrassed and let down.

He said he will be on saturday to do the quote. He did not arrive. After my call he said he will be on Sunday. He offer me a price I was happy he said he will be Monday or Tuesday. On monday I received the message that he will be Tuesday. I left the garden opened. Unfortunately he did not come on tuesday. He send me a massage he will be at 9o clock on Wednesday. On wednesday 8 oclock he cleaned only window from front and sent me a message that he has no time😂😂😂 Do not waste time for this company.

CJ of urban Windows is a great guy reliable and does a amazing job on cleaning windows , arrives on time would not hesitate to arrange to have your windows cleaned by him great job thank you

did a great job of cleaning my windows, great, professional friendly service and I would definitely recommend them!

Done an amazing job on my house wouldn’t use anyone else now after such a high standard set! Lovely guy with amazing customer service :) very pleased with this company