Urban reactive.co.uk ltd

I couldn't recommend Luke and his team at Urban Reactive more highly. We had a cracked pipe that was causing significant external issues, Luke came out and got me a quote over the very same day and the 24hours after first contact it was all completed to an excellent standard. His team are polite, friendly and clean, explaining the process to me as they went so I was fully in the loop. Great service and workmanship from the team.

If like us you have a blocked sewer pipe, just call this local Chester company. They are great to talk to, they came out the same day and are very professional. The charge was very reasonable, in fact this is cheaper than a certain water company that are not interested in helping it's customers. We fully recommend this company to friends and family and anyone that has a problem with the drains. Thanks for a great job which was done well. Mr and Mrs Jones Newton Chester.

Luke came out just to check something over for us and was utterly professional. Very punctual and focusssed on the job at hand. He made some honest suggestions on improvements and ideas on the future but there was no push to do anything that was not needed etc. We will definely be using him again.

I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.

Prompt response and prompt and satisfactory services provided by this company. Got Luke’s number from a friend and even after 5pm, I got a quick response and an immediate service appointment for next day. Thanks for the same