Total Facilities Recruitment Ltd

Worst company ever do not use they did nothing but under pay me every week they even missed my weeks pay and made me wait till the week after and made it look like I earned double the amount. when I was talking to them telling them how they messed me up my so called advisor was laughing down the phone they have no care for there staff at all these people are fraudulent people don't use them for work. I requested my information to be deleted and a form sent to me so I could de register I'm still waiting for that it's took weeks for my P45 as well they never paid me the under paid hours they under paid me by I had to make so many complaints will never use this company ever again. And for any company that use them to find staff don't bother there fees to buy staff from them are far more extortionate than other agencies

Job doesn’t match what they claim. Resulting in less paid hours. No communication at all, they ignore messages, emails, you call asking to speak with the owner and they connect you with an agent. Payments sent wrong. Payment method that they use charges up to £50 making a whole working day a waste of time. They don’t have emphaty, they don’t care.

Very unprofessional behaviour. Louise or Kate, imagine you work weekend in a hospital. Sunday evening after work you inform Nicola not going to work on Monday with agency you will be off sick for the week. How would you respond if Nicola text you back to go to work because it is "urgent"? Just try to put yourself in your employees shoes, how would you react? I was shocked, received numerous calls (around15!) I refused to pick up as I would not accept any pressure to go to work and feared I would not be able to keep calm and polite. Employees rights are important even if they work for an agency (I will set up my own business in three months and sadly my experience with you has been very instructive) I had to switch off my phone to try to sleep. On Monday I learned she called my emergency contact. He told me she called numerous times before he picked up her call. Emergency contacts should be used in very specific health and safety emergencies. Not because you are not happy with an employee being off sick. After calling my emergency contact she continued to call me when I switched on my phone to text her a reply about her behaviour. I informed Nicola by text I considered her behaviour to be harassment and also that I will not work anymore with such an agency. She stopped after I gave her a warning. Fortunate I have a good and respectful employer at my hospital where I work part time

The worst employment agency ever. They give you work which is fine but when it comes to requesting P45 to move agency they don’t get the processed. Give them a wide berth.

Ana Velosa did a great job all the time. Very empathic, hard working and honest person, who tries to find a best place for you. If l had any problems regarding bookings or payments she was happy to help me and to sort those problems out as soon as possible.