Preen + Clean

Used this company for years at previous address with good service. Then moved house. New address nothing but problems. Didn’t turn up when expected x 3 Did turn up but couldn’t use intercom on electric gate Several phone discussions Arrived at our house but then noticed an overhead power cable (properly maintained and insulated). Apparently this was a danger to everything within 5 metres of it including their van!!!🤣 Left property at speed due to danger of electrocution!! Perhaps we’re lucky that this danger was brought to our attention as we have had extensive building work done at our property, and the high risk of death went unnoticed by all workmen and the building inspector!! When they’re good they’re very good but when they’re bad they’re horrible.

Good communication and prompt, easy, service. Big difference on all windows which looked like they hadn’t been cleaned for years before I moved in. I tried to text to arrange to get them to get rid of missed patches and streaks which advertised as part of the first-clean service but the SMS would not deliver so I’ll have to wait until next month.

If ever there were a place that is totally unable to comprehend the basic tenets of gutter, facia and soffit cleaning it would be this place. After consecutive attempts this outfit couldn’t quite figure out how to either remove residue from gutters or wipe down the necessary boxing which supports said guttering. In plain English they were God awful. They made multiple attempts to clean the facade of a modest detached home and failed miserably at each juncture. I’ve summarised their attempts below: 1. in a barnstorming hour their ‘technician’ failed to find the requisite skills to remove dirt from either ground (or possibly even 1st floor guttering) or locate the white facias or soffits to clean. He did however manage to locate my toilet and leave the window open all day whilst I was at work, leaving open the possibly of a house with a dirty facade being burgled in broad daylight. 2. Attempt number 2 consisted of the Assistant to the Regional Manager attempting to oversee a deeply corrective and redeeming clean. Alas, they failed. The result was neither clean nor corrective. In fact, the results bore little resemblance to a job well done. Ironically the gutters, soffits and facias remained in a state of untidiness. Please don’t use them. They were awful. Hopefully my supporting images which all feature the after shots of their ‘clean’ will convince you to use someone more deserving and diligent for your next clean.

Communication excellent. I happened to be in for the first clean, I was introduced, very polite. The clean was quick but perfect, I was told if there was streaking they would come back for free, but it was perfect! Thank you so much.

First clean from this Company. Very efficient clean with hot water too!! Thank you and looking forward to seeing you again next month! 😊👍