PNP Cleaning Service

Good service - on time, good value, friendly staff and the clean was sufficient to get my deposit back, despite being unable to get a guaranteed end of tenancy clean due to leaving a shared house mid tenancy. Overall would definitely recommend.

Didn't get my deposit back. Not cleaned to end of tenancy standard. I sent them the exit itinerary detailing the areas that they missed but they declined to go back therefore the property was not marked as professionally cleaned and I will have to pay again, even though this was within 3 working days. I ordered for the curtains to be cleaned but unfortunately they didn't perform this. Friendly staff though, they sent 4 people around which was impressive and the flat wasn't in the best state, just unfortunate that it wasn't as thorough as the assessor would've liked and I didn't get the curtains cleaned which I paid for. Also they send me texts in another language which I had to translate and it advised that they were going to be late so I'm glad that I translated it.

Overall clean was good, however there was an issue where the rug was damaged by the cleaners. The company agreed to reimburses some of the cost to replace the rug but when it came down to it they started ignoring multiple emails and after calling them they blocked my number. I paid via credit card so was able to dispute the charge and got my money back. Would NOT recommend as this turned into a nightmare and they owner has no regard for professionalism and has not heard the word customer service. If you do however need some extra drama in your life go for it - just pay with a credit card so you can get your money back at the end of it all!

Thanks for the terrificly good job on our tenancy clean. The team who did the work (East Finchley) were punctual, friendly and had a great attention to detail. The standard of the clean was exceptional. We’ve had the formal checkout from our flat and the outcome was that the flat was returned to the landlord in better condition than when we got it! Our full deposit is being returned.

Had them for an end of tenancy cleaning on my 1 bedroom flat... was scheduled for 8am and the lady they sent was there even before. She started straight away and didn't stop until the house was spot on. All really good and she was really concerned in doing a good job. From freezer and fridge to the oven, looking like new inside. Everytime I needed to speak to them I just went on their chat and got a response within 5 minutes. Also, they sent the proof of professional cleaning super fast which is always a plus.