Mobile Oven Clean

Absolutely terrible service from Mobile Oven Cleaning Services. The oven was supposedly cleaned, yet parts were left completely untouched and uncleaned. I reported the issue immediately and was told it would be escalated to the manager. My wife also spoke with the manager previously, who stated he was “looking into” our complaint, yet nothing was resolved. After chasing them three times over two weeks, the matter was still unresolved. On the fourth attempt, I finally spoke with the manager, who seemed to have no time for me because he was out with family. When I questioned why it had taken over two weeks to arrange another visit, he became defensive, dismissed my concerns, and abruptly ended the call without providing any answer or resolution. Very unprofessional, poor customer service, and no accountability whatsoever. They clearly do not like being questioned. I would never use this company again and would not recommend them to anyone. Poor, poor, poor service.

We will never be calling this company again. Bad, horrible service. Completely unprofessional. Rude, bad attitude, egotistic, boastful, condescending, sarcastic remarks made by the guy, Danny, to us and towards the job. From the communication to the actual clean day it was very unprofessional. The delay in getting back to us for a quote, delay in understanding what we were asking, quoted the wrong price and then increased it. He had an overall very condescending behaviour, attitude and speech. He even spoke negatively about his team blaming them for the communication mishaps. He made a mess, did not clean up after and did not do the job properly. Other companies that we've called in the past have never given us such a bad experience and that is why we will never be calling this company again. The most disappointing thing is the guys condescending attitude, it was worse than the job that he didn't do properly. One can always forgive for not getting things perfect but a negative attitude is never acceptable. The fake politeness and speech were very obvious, he talked negative unbelievably, unnecessarily, complained all throughout about doing the job that he chose to do. He had the audacity to boast that he did such a good job over and over. We just wanted him to be gone.

I honestly cannot describe the transformation my oven has gone through, it looks like it’s been swapped for a brand-new one! Danny was absolutely wonderful: friendly, polite, and incredibly helpful from start to finish. After months of baked-on food defeating my will to live (and clean), he somehow managed to get it sparkling again. I was genuinely shocked at how brilliant it looked, I even opened the door a few times just to admire it! Highly recommend if your oven needs a miracle. I’ll definitely be booking again… my oven has never looked this good!

I can highly recommend this company as they were able to clean oven at short notice. Oven is like brand new, gentleman who cleaned oven was very friendly, efficient and cleaned as he went along. Price was very good £60 for double oven. Arrived on time even though he was not able access at 9am, but contacted to tell me would be back later and he was true to his word. Very pleased with all overall service from this company.

Danny from Mobile Oven Clean did a fantastic job! Our oven had a burned-on plastic container and some tough stains on the enamel, but he managed to get it looking spotless. The oven looks like new again. Professional, thorough, and friendly service highly recommended!