McInnes Group Ltd

Well, what can I say. An excellent job completed by Mcinnes Group last week. We had a new air source heat pump, hot water tank, radiators, and all piping all renewed. They decommissioned and removed the old oil heating system and radiators. We also had a solar system installed with battery storage. This was all completed within 2 1/2 days, outstanding work. The house was initially flooded with trades people, and from the minute they walked in, work commenced stripping out the old heating system. I was consulted on placement of items within the home, and any questions I had were promptly answered. The home was treated with respect even though carpets and floor boards had to be removed for installation of the new pipework. On completion the house was tidied, carpets replaced and bar from a little dust we wouldn't have known they had been there. The personnel that worked on the system were professional and courteous throughout, even though you could tell they had a lot on their plate with this being an old house with thick granite walls. From the initial consultation, right through to completion, I cannot fault the Mcinnes group at all, they stuck to the initial dates provided for installation and provided an excellent service. A big thank you to the plumbers, the electrician (who had to drill through a metre of granite - no easy task!), the roofers and the contract manager. A job well done! As for the system, it is early days, but all is working well at the moment, the heat pump is keeping the home toasty, and the solar system is generating an storing energy, although there is lots of tech to get my head around.

Can’t fault McInnes, our install was not a typical job which was declined by another supplier. It wasn’t hard, it just required a bit more work to assess our property to make sure the Air Sourced Heat Pump system worked as needed. After 6 weeks of operation it’s as expected, works great and is cutting our electricity bill. The staff before, during and after were professional, curious and knowledgeable in their job. I’d place McInnes well above other local and national firms and highly recommended them.

Excellent service from initial assessment through to final installation. Niall was brilliant in going through the options and alternative quotes and helped us through the whole process. The Installation team were great, engineers Kai, Jonny and Findlay, were very professional and experienced. Kept us informed at every stage, everything was done in a controlled and planned order which kept disturbance to a minimum and left the job with everything back to what it was like before. Highly recommend the McInnes teams, great support through process, quality workmanship on installation and great communication with office team (Chloe).

We had our ASHP installation completed by McInnes. Throughout the process they have been helpful and responsive with the stages of getting the paperwork lined up for the government grants. From the very first visit we saw nothing but highly enthusiastic and professional behaviour as well as an enthusiasm for delivering a good system that works within our home. The installation team did there best to be as unintrusive as possible took all the measures possible to minimise any mess created. Nothing was a bother and the dedication to get the work done was genuinely admirable. The system itself (so much as we have had use of it) is exactly what we were expecting. Looking forward to our solar panel installation next

Having the air source heating and solar panels fitted is great . The guys where excellent Did a superb job in my house and outside. Cleaned up my house and garden too. Made sure I kept them all hydrated. 5 stars 🌟 🤩