H. Cooper Property Care

What a brilliant company to have dealings with. From the initial enquiry to the completed job. Henry was prompt in coming to quote for something that other companies would probably think not worth their while. He asked what I would like and gave several options for me to choose. The price was very reasonable in my eyes and Henry’s team turned up when they said they would and were professional in how they went about their business. The job was completed in less than a day and they took away all of the old guttering and fascia boards. I love the way that it now looks and would thoroughly recommend using this local business. Top notch. Thank you Henry and team.

After a lengthy, frustrating search for a local roofing company that could actually show up, provide a quote and complete the repair of our storm damaged roof and chimney, it was a genuine relief to find and meet Henry Cooper! He reliably showed up, expertly assessed the required work with no fuss, no insistence on a drone survey or attempt to expand the scope of work needed. Instead, Henry gave us a written quote, turned up with his team when booked who cracked on with getting the necessary repairs done. Henry took the trouble to source matching slates for our hundred year old roof, and his team replaced all the missing slates, replaced some rotten soffit for a firm fix and also reseated and fixed the cowling on our white knuckle ride of a high chimney. His team were great—friendly, courteous and considerate, working efficiently with a positive ‘can do’ approach making the whole process smooth and stress-free. It’s great to find a company you can trust, and we thoroughly recommend Henry and his team to anyone needing roofing work.

***DO NOT USE THEM*** We went with H. Cooper property care as their quote was good and they convinced us that they were trustworthy and would fix the leak in our roof no matter what it took. They came out the first time and were only here approx 2 hours but assured us the work needed was done and if the leak continued they would be out again. A few weeks later the leak reappeared. We called the owner and asked him to come out again. It was some months before they did. Again, the leak came back. We tried a third time to get them to come out and we kept being told they would come out but they didn’t. We were given promises but left waiting for months. In the end they came out, over a year after first working on the roof and only after threatening legal action (at this point the owner was avoiding all communication and we felt we had no choice) of course they then came out and spent almost a whole day working on the roof. It now appears to be fixed. They caused lot of stress for us, not to mention a leak in our bedroom for over a year. But the icing on the cake (and reason for leaving this review) was the state they left our loft and insulation in after their last visit (see picture below). Steer clear of this company unless it’s a simple job they can do quickly. Anything more than that seems beyond them - despite what the owner claims.

We recently had an issue with a leaky roof. I called Henry and he came over just a couple of days later to look at it. He shared an opinion on what the problem was (which turned out to be correct, we had a torn and misplaced roof felt at parts) and made me a price offer to fix it, which I though was absolutely fair. He came over within the timeframe we had set (even a bit earlier) and together with his team they did an excellent job and repaired the roof within a day. They paid attention to detail and even thought about how to improve the appearance of the roof by rearranging the position of some tiles. Henry is competent, punctual, friendly, and charges a fair price – we couldn’t have asked for more!

I rang henry for a quotation he was very prompt and very professional was reasonable to the other quotes I had, he arranged scaffolding and his team turned up without fuss and got the job done left the site very clean and tidy would defiantly recommend to friends and family first class company