Glory Clean

Did not clean properly. Left dirt all over the floor, didn't clean cupboards, didn't clean fridge/freezer despite it being included in the clean didn't clean microwave didn't clean bathroom vanity unit Didn't clean splashback/tiles Didn't clean extractor hood Broke the overflow on the bathroom sink, didn't say anything, just left it leaking into a cupboard. UPDATE: A very nice chap called Valentin came back the following day to rectify the issues. Great, just frustrating that he had to come back

It was a decent surface clean but not the deep clean I had requested or paid for. very little was done on the task list that the company provided me as part of the quote. They said to complete they needed many more hours but I was very clear on the size of the house and that it had personal belongings in as was lived in and wasn't an end of tenancy clean. I have used much better companies in the past.

Absolutely 5 star service. After emergency flooding to our basement they were able to come the next day to clean the troubled carpet. The engineer who came was personable and highly efficient and we were so pleased with the results that we asked them to come back to do our stairs and another larger room a couple of days later. The same engineer came and gave us just the same level of service and was the epitome of excellence. To sum up, a good price for excellent service and we will definitely be making use of Glory Clean again. Thank you!

We hired Glory Clean to do a full deep clean of a house we had just bought out of probate. Before Glory Clean came to the property I was going on holiday and my younger brother was going to oversee the cleaning. As I was going on holiday I hid away my jewellery. When I got back from holiday a couple of days later my jewellery was all gone (no third parties have been in my house other than Glory Clean and we have cameras that evidence that). I contacted Glory Clean about this who simply stated that their cleaners deny taking it and forwarding me their policy that states if you do not report a theft within 24 hrs to them then it is no longer their problem (no refund offered, no apology that this had happened). Further, the actual cleaning work was simply not good. There are thick layers of dust still on surfaces. I would not count the job they did as a deep clean. Of course, I will not have them back to the property to rectify so I've lost hundreds of pounds on their fee and have had property stolen. As such I can simply not recommend that anyone hire Glory Clean.

We hired Glory Clean to come and clean our small one bedroom flat. The cleaner who came was professional and paid attention to cleaning all the corners and carpeted areas and removed most stains from the carpet. We were happy with their service and would happily recommend them. They completed the task promptly. I don't give 4 stars because after he left, we saw that the non-carpeted area where he had the vacuum had left a big puddle of water - which he did not clean and we had to do that after him.