FastKlean

I contacted your company today to arrange the collection and delivery of a double bed from my mother’s house, which is only 1.5 miles away. I was initially quoted £241, which I explained was far too expensive for such a short distance. I was then quoted £193, which I also politely declined and ended the call. Shortly afterwards, the same member of staff called me back and asked what my budget was. When I said £120, she laughed and replied “good luck with that.” I found this extremely rude and completely unprofessional. There is a way to explain pricing without mocking a customer. Because of the way this was handled, I will not be using your company again and I will certainly not recommend it to anyone else. I hope you address the way customers are spoken to in future. This is absolutely your company. The woman was so rude and even called me back confirming your company name. I know others whom have also had poor experiences with your company. Please don’t insult me - I wouldn’t take the time to write a review to warn people about your company if I wasn’t sure!!!

DO NOT USE THEIS CLEANING COMPANY!!! One star because its does not allow zero stars. I had a regular cleaning with this company for 3-4 months and its the biggest regret because this was meant to make life easier for me. However I ended up stressed. They ask you pay £35 monthly for admit yet you have to call them multiple times when the cleaner does not attend. Their communication is awful and I’ll NEVER use this company again.

Had professional oven cleaning done by FastKlean recently and it was one of the best services I’ve ever had. From booking to completion of the job it was a stress free experience. The chap that did the cleaning was on time, very polite, professional and efficient and did an amazing job with the oven. I would definitely use them again and recommend their services without a doubt

Gardening and garden waste removal was well done and all on time. Good communication and great hard working and professional workers.

Where do I start from. I had to move house and needed some cleaners for my new house which can deep clean as per my standards and in area. I found them online, booked service which was really quicker online, all the details provided properly. I was called back soon for further process of payment and sent terms and conditions. On the service day whole team came on time given, each and every thing cleaning done was impressive. I have not come across cleaning agency which actually looks after their clients needs in detail. As soon as work is finish all the paperwork is been signed by both parties too after the inspection. I had booked in Oven cleaners again for other day and well again impressed by how shiny the expensive unit I have got was cleaned. Like I said every details is taken care of. I have booked in refrigerator steam cleaning too and just as above services I am sure they would do great work. Communication is very good with the company, the emails or any complaints are very seriously taken and replied back. They do not at all waste their clients time. Very very professional.