Castle Dry Cleaners
About Castle Dry Cleaners
Castle Dry Cleaners is a dry cleaner provider based in Newcastle upon Tyne, listed on Leads FM with a Google rating of 3.6 from 65 reviews. Use the enquiry form to describe your requirement and the company will respond directly.
Contact details
| Monday | 8 AM-4 PM |
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-4 PM |
| Saturday | 8:30 AM-4 PM |
| Sunday | Closed |
Google reviews
5 most relevant · via GoogleI use the evri parcel shop here about 3-4 times a month to post things and the staff are always super friendly and helpful. The machine is easy to use and the little shelves are handy for organising your parcels etc while you print and stick your labels. Fuss free!
I've been here twice and met Steve, who really went above and beyond. I left a few things in my pockets, and he let me know and made sure they were there when I picked up my suit – sentimental stuff, so I really appreciate that and the fast service. Oh, and he washed my tie for free... forgot that as well. Will definitely go back there!
DO NOT TOUCH THIS SHOP. We put an expensive jacket to be dry cleaned for first time and when we got it back, it was totally damaged. There were marks all over the jacket, a lot of colour variations everywhere especially on the sleeves, the colour was much lighter than before. We took the jacket back and were told this is a cotton jacket and the colour would change. This was not what we were told when we originally put the jacket in for cleaning. Had the lady informed us that the jacket would change in colour, we would have refrained from using this service. The lady said I can try again but it will go even lighter - not what we wanted. She said you can complain to the jacket manufacturer or come back at the weekend and speak to Mr Spooner the owner. We asked for a phone number and email address to take this matter further given that we are very busy people. We did not get this and have not had a chance to get back to the shop to speak with Mr Spooner yet so have attached our photos in the meantime.
My white jacket was washed in this store on 29th July 2024. When I went to collect it, it were put nicely in a bag so I didn’t check it and put straightly in the wardrobe when I got home. Today, I think the weather starts to get cold, so I decided to take it out and wear it. Feeling cold, I decided to pull up the zipper and then I found that my zipper was turned upside down and there were a few teeth of the zipper missing and there are still marks on the clothes. I called them, and the lady said she has no idea at all and it's impossible for them to break it. Then how can the zipper be upside down?
Really lovely staff, always polite & friendly with good conversation. I don't use the dry cleaning services personally but I am a regular sending & collecting parcels via evri from this shop. Would not hesitate to use the dry cleaning services though if I needed to
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