BIC UK - Building & Joinery

I was in contact with a man called Akira, who was polite and informative about the size doors I would need and who it would be on the day coming to fit them. I was booked in to have them installed within a good time frame, and my old doors were taken away. Great company and have been back in contact to get a quote for a new bathroom fitted. Thank you again. Rebecca Saddler

BIC were absolutely fantastic, going above and beyond to meet my ever changing requirements. My new decking/pergola and fencing are such a beautiful addition to our home, we have already rebooked for new doors too! The wife is very happy and like they say…. Happy wife, happy life. Couldn’t recommend these guys any more.

Got a new bathroom door fitted. Work was okay. Was quick at getting a quote and bits sorted but then actually coming to fit the door became a issue booked in for a day then cancelled due to issues (already taken a afternoon off work) promised to come next morning a Saturday. Woke up early to meet them but nothing confirmed only to receive a text later in day to apologise and couldn’t attend. ( I had chased through the day ) once finally booked in attended to then apologise after not being able to finish and needing to attend one final day which they did but not in time scale given. Then when work was done big gaps to brick work around door left

Overpromised capabilities. Not suitable for bespoke inbuilt furniture. Took 3 months to get a plan and then ghosted us. Initially seemed great but communication got slower and slower. Given we were equally busy and struggled to be available for them to visit and measure etc we were relaxed about this, however, after agreeing plans and a quote, they stopped responding. Promised to confirm an install date and then took 2 weeks ignoring our messages to say could no longer do work due to “not having the set up to build the furniture”. How they didn’t know this 2 months before when taking measurements and drawing plans… then didn’t have the professional courtesy to tell us this for weeks. Delaying us finding someone new. Absolute waste of time.

Don’t waste your time. Terrible communication. Will give you a quote quick enough then not reply to your questions - threatened to pull the business and the reply straight away. Gave them a second chance which was a massive mistake and a total waste of time. Booked for a measurement, asked to move dates and they completely ignored the request. Waited at home just incase they turned up on the planned date and they didn’t & no response from them again. Don’t bother with them, there will be plenty of other business grateful for your customs as it is clear they do not care.