Wickes Norwich

Come to this store for the first time today. Was pleasantly surprised by the variety of stock and to have staff readily available / identifiable if needed! Staff were friendly and the store is in an immaculate condition. This will definitely become my new shopping location. Sufficient parking as well.

I have been shopping at Wicks for more years than I can recall, even before they moved from their smaller Drayton Road location about ten years ago, which is now occupied by Aldi and Home Bargains! This store is quite easy to navigate, as their relatively limited product lines are conveniently arranged in large aisles. Compared to some of their competitors, I usually spend much less time searching for what I need, which is essential when time is limited. Today, I visited the store specifically for a particular type of door hinge and found it within minutes of entering. I've also noticed that the staff are very knowledgeable, likely due to their long tenure with the company. I recognize several staff members from their time at the previous location, indicating that Wicks has a solid staff retention policy. Moreover, I have never had any trouble finding a parking space, as the car park is more than sufficient for the size of the store.

I bought seven tins of Cuprinol Fence Paint here at £11 per tin, which was the lowest in the area. Also consider their own brand fence paint which by the look of the containers is probably also made by Cuprinol.

Such friendly staff and set out so it's easy to find whatever you need for your DIY.

Bought paint mixed in Thetford which was the wrong colour. Advised by customer services I could return to Norwich for a refund. Whilst I got the refund I felt that the staff member was not happy with my request but did reluctantly refund the amount.