Stay Dry Roofing (SW) Ltd

Awful communication and service. Were told back in January the work would start in around 4-6 weeks (we are now in June). Scaffolding went up shortly after this. However due to the weather this was delayed, which is absolutely fine but there was NO COMMUNICATION to say there would be a delay or to apologise for the inconvenience. We only ever got an update when we phoned. Each time we phoned we were told the work would start in a weeks time and did not. Eventually the work started and the quality is good and that lads completing the work were lovely. Stay dry GUARANTEED our scaffolding would be down within 7 days of payment over the telephone. We are now on day 8 of them receiving payment and the scaffolding remains and they have stated they cannot give a date. This has been the case on 2 properties, however the other properties scaffolding was taken down the day after receiving payment.

Aftet a previous good review ive had to update it. The new roof they fitted has moss/lichen growing all over it after less than 6 years. Left untreated it could cause severe damage. No other roofs are suffering this in my area even though they are decades old suggesting to me that they installed poor quality tiles that will now cost a packet to fix. The company refuse to acknowledge my complaint and tell me its not covered under their guarantee. I suggest you might wish to think about this before engaging their services

Possibly the rudest company I have ever had any dealings with. We booked a repair to our chimney flashing. They quoted £2,000. We agreed to the quote but 2 months later they still could not provide a start date. We have since have had other quotes at half the price they quoted. Plus they have a very rude receptionist. Do yourself a favour try Anyone else

DO NOT EVEN CONSIDER USING THIS COMPANY. They gave me an estimate for renewing my garage roof and I was told that the work would be carried out in two weeks from receipt of order. I placed the order and waited patiently for six weeks, during which time I left numerous messages which were unanswered. Eventually after six weeks I was told that they would be unable to do the work for a further six weeks. I have therefore cancelled the order and gone elsewhere.

Had work done 8 years ago and had a small issue and they were really helpful, had someone out same day and all fixed under a warranty I forgot I had. Well done, keep up the good work.