Sanders Secure

Can’t thank James enough for his expertise and help with our CCTV system. We had an issue with our system after our Wi-Fi went down, and James came out the very same day I contacted him to get everything resolved. He was also at the end of the phone to answer any questions I had after he’d left, which was incredibly reassuring. James is incredibly friendly, professional and knowledgeable, and nothing was too much trouble. I would highly recommend both James and the company to anyone needing help with their CCTV system. Excellent service from start to finish and will definitely be using them again if I was to ever have anymore issues. Thankyou again.

We were having problems with our security alarm which was installed 20 years ago, was unfortunately made worse by the internal cable being accidentally cut in the loft. After reading really good reviews on the website we contacted Sanders Secure and booked a service call for an engineer to come to the house and repair the alarm. James Sanders off Sanders Secure was really friendly and very helpful, recognising the issues and repairing our security alarm system to working order. Having been informed previously by a BT telephone engineer and confirmed by James, that the line connection for our security alarm would soon become obsolete as everything was going digital we decided to purchase a new digital security system from Sanders Secure and book another date for the installation. On Friday 19 June 2026 James the engineer returned to remove the old security alarm system and install the new digital security alarm system. Keypad, External Bell and Power Unit. Absolutely thrilled with the new Sanders Secure security system, easy to activate the system, many features, functions that enables us to activate the security system externally / holiday as well as internally and with extra security functions available should we want to add other areas to our system in the future. On completion of the installation James guided my wife and I through the download of the app, providing the required details for access to the system, patiently talking us through operating the digital alarm system and answering any questions we may have. Excellent service from Sanders Secure throughout and especially from James. Would highly recommend Sanders Secure to anyone needing a security alarm or wanting to upgrade their security system. Many thanks to James and Sanders Secure.

We needed a new solution to security after moving to a new property. Our old house was fitted with an alarm and we felt we needed the same level of security at our new house. We reached out to Sanders Secure and within a couple of days James made a visit with some test systems we could view. After some deliberating we decided to go for a wireless system and placed the order. Within 4 weeks the system was being installed. We are very happy with the system installed and the service provided by Sanders Secure and in particular James and Gina who have both been an absolute pleasure to deal with. We could not recommend them enough and will certainly use them for maintenance and enhancement in the future. A fantastic job well done!

My alarm system was in desperate need of a service as it hadn’t been done in several years. The people who used to service it had retired but kindly recommended James from Sanders Secure. I am so glad they did! He was so lovely, from first contact on the phone to the service itself. He didn’t try to upsell me anything, even given the age of my system. I wouldn’t hesitate to recommend Sanders Secure.

I'm so grateful to James at Sanders Secure for paying me a visit so promptly to deal with my house alarm and to give me a detailed invoice! It's good to know you are also based in such close proximity to my own property. How could I have missed you in the past? I appreciated the care you also took of my property - many callers don't even consider taking off their shoes. Many Thanks, Sincerely, Jean Summers