Purrrfect Home Cleaning

Kathy is amazing! After taking on one rubbish cleaner after another, we decided to bite the bullet and use an agency. Best decision we ever made. The cleaners have been reliable, up to standard, and there is always the safety net of a cover cleaner, if the situation arises. Really happy with the lovely lady that Kathy has allocated us, she’s been doing a fantastic job. We would definitely recommend Purrrfect Home Cleaning 😊

I have employed a couple of cleaning ladies in the past but they were recommended by friends. This time I chose to use an agency and came across Purrrfect Home Cleaning online. From start to finish the service has been excellent. Kathy came to see me in the home to check things and run through the admin etc.She found an excellent cleaning lady, Edith. She is an experienced cleaner and is punctual, reliable and is an excellent communicator. A great service all round from Perfect Home Cleaning.

Really great communication from Kathy. Provides a great service. Charlotte was a great cleaner, friendly & helpful. Great company to use for cleaning services.

We have used this company for about a year. Kathy came to meet me before we appointed a cleaner and listened to what I wanted. She really cares about her customers and no request is to big for her. She is careful with the cleaners that she selects, and you only get great people with her. She is very approachable and has always helped to arrange cover if s cleaner is on holiday. I couldn't recommend her highly enough: a really personal touch, and brilliant cleaners. We moved to the area a year ago, and having lived in London and Hertfordshire, this is by far the best cleaning agency we have ever had.

Disappointed with Purrrfect Home Cleaning. During my meeting with the manager I've explained that I am happy to pay for an extra hour per week (2 bed, 3 hours per week) to make sure that the house is well cleaned. Furthermore I have asked for an experienced cleaner with a good attention to detail. The cleaner- pleasant lady they sent said that my house is clean already before she started cleaning yet unfortunately the work was not done to a acceptable standard, despite the fact I also informed her of my reasonable expectations (bin in a bathroom not changed, finger marks on a kitchen units) On a first day she left after 2 hours, yet 3 hours were booked. All this contributed for me to terminate this service. The manager then was not exactly 100% professional and not always replied to my messages regarding the return of the advance payment. I have now found a better and more cost effective service elsewhere.