Peachy Clean Liverpool

Avoid this company—terrible service and unprofessional conduct. I was given a quote after sending pictures of my home for only half of the work to be completed and poorly at that. I was told they didnt have enough time to do the kitchen and they had a quick clean around the living room. I live alone and keep on top of the house. I was told they done a "deep clean" of  upstairs, these rooms are the easier rooms to clean other that the en suite. There was no communication if i would have had a preference, which if given the choice it would have been to have the downstairs and particularly the kitchen completed. Had i had known there was not sufficient time, for the cost, I would not have gone ahead and booked. After telling them that i was unhappy with the service i had received and sending photos of smeared windows and dust left behind of the rooms that had been done, i have been told the girls worked to a "high standard" and I have since been ignored. Before i had chosen a date and paid my deposit, my images i had sent over for the quote were used on their Instagram story to promote their availability with out my consent and with it being a property they had not yet cleaned at that point. Completely unprofessional. I would strongly recommend avoiding this company. Rebecca Cowan's Response: Thank you for your reply. However, I strongly disagree with your response and stand by my review. Misleading Quote & Service Expectations I provided images upfront, and your team quoted based on those. If there were concerns about build-up, this should have been raised before confirming the booking, not after the job was done poorly. I was not informed that the full service would not be completed until after the cleaners had finished, you can see this on our WhatsApp. This gave me no opportunity to adjust my booking or expectations. Quality of Cleaning The "before and after" pictures do not change the fact that windows were smeared, dust was left behind, and key areas were neglected. A "high standard" of work should not leave basic cleaning tasks incomplete. Unprofessional Use of Images Using images of my home without consent to advertise your services is unacceptable. This is not just a mistake; it is a breach of trust. Lack of Customer Care My complaint was not about comparing my home to someone else’s but about the lack of transparency and quality in the service I received. Rather than addressing my concerns properly, you have chosen to dismiss them. The fact that your team "works as fast as possible" does not justify rushing through a job and leaving it half-done. Had I known the service would be this incomplete, I would not have proceeded with the booking. Your response does not acknowledge any real accountability, which reinforces my recommendation for others to avoid your company. The fact that your team "works as fast as possible" does not justify rushing through a job and leaving it half-done. Had I known the service would be this incomplete, I would not have proceeded with the booking. Your response does not acknowledge any real accountability, which reinforces my recommendation for others to avoid your company.

The house I rented had issues with mold, hanging wires, and overall negligence from the property manager, which made it impossible for Cleaning Peachy to assess the property. Nevertheless, Jess and Emily took the time to educate me on who to contact and the potential issues I was facing. They even provided links and profiles of companies I should reach out to (or refrained from recommending if they had no personal experience with those specific services), clearly outlining that I would need different experts to address the problems. Even though they couldn’t help me directly, they went above and beyond by offering free advice and pointing me in the right direction. Their communication was incredibly friendly, and they genuinely took the time to understand my situation. Unlike other companies that often lack the time (which is understandable) or interest to respond in detail, or sometimes don’t respond at all, Jess and Emily truly cared and went the extra mile, despite knowing I wasn’t their customer. What really struck me was their concern for my well-being. Emily even recommended that I contact my GP if I started experiencing any respiratory issues, given the pictures I shared and the widespread mold. Wow, right?. Many companies probably don't care, but they seemed to view people as more than just £££. Although I haven’t had the chance to use their services yet, based on my interactions with them, I would definitely reach out and see if they could assist you. They seem to have the right attitude and genuinely, genuinely seem to care based on my interactions with them, as shared above - even when I’m not their client. Really appreciate the help, Jess and Emily! 😊One of the nicest people I've ever interacted with.

Peachy Clean have helped clean our student HMO for a couple of years now - they came today to deep clean 4 shower rooms for us. The girls are always extremely friendly, arrived on time, came equipped with all they needed to complete the job, worked hard all day and left our shower rooms sparkling and smelling amazing. Very happy to highly recommend them to any Landlord needing a deep clean. Thank you Peachy Clean Team

Peachy Clean came to do a deep clean of our home this week and it was spotless. Rose and Jess both worked hard for 3 hours (6 cleaning hours in total) and did every inside window, all the plantation shutters, bathroom and toilet, surfaces and floors throughout. And all the kitchen cupboard fronts. Lovely girls, great attention to detail will be booking again for sure! Thanks PC XX

Arranged for a full clean including inside windows and blinds after building work in the downstairs. Prompt with responses, explained what was in the different packages available. Friendly staff and very understanding of my anxiety issues. Did a fantastic job and I'd love to be able to have them in once a month. Coming home after shopping to a spotless house was wonderful.