Norwich Residential Management (NRM)

NRM have provided an extremely professional and reliable service to our development. Our grounds are extremely well-maintained and they provide a very quick response to maintenance issues. I've been very impressed by the overall governance structure and how they work with the development directors to provide accurate and timely financial statements, estimates of works and administrative support to the freehold. Always very helpful and a pleasure to work with.

NRM has been managing property since 2012 when the NR1 blocks were built. Over the years I have received great support from the NRM Team and their Manager to-date, Mr Guy Hudson. We've been through some difficult times, especially since the Grenfeld Fires onwards. NRM has always stood up in favor of the Landlords/Tenants and managed the remedial works in a professional manner.

My wife and I lived in a property that was managed and maintained by NRM. Being a director on the maintenance company, I was in regular direct contact with NRM, who were always helpful and responsive to the needs of the property, owners and residents. NRM were able to explain current and changing building regulations and the impact on the residents. Thank you to NRM for all your hard work!

We have been very impressed with NRM since they took over the management of our apartment block . They are readily available to contact by phone and email and deal with any issues or queries promptly. We would especially like to mention Edward Labrum who fields our occasional concerns with courtesy and patience. We are grateful for the peace of mind which we are afforded since NRM are responsible for our management.

Following an awful experience with another management agency NRM took over management of our block of flats in Norwich. Ten years on and we are still very satisfied with everything NRM does - and the personal and speedy attention to emails/queries is impressive. Keep it up Guy and thanks.