monsterlets.com

They were the first agency I ever rented through in uk and at a time I didn’t realise how amazing they are and took it for granted. Now i moved to a different town and can’t find lettin agent that would match Byron. Thank you so much- my situation is not typical and many agents would not bother with me , you did make my stay in Sunderland so smooth and easy, found solutions to all the problems. I wish you were national and I could still use your services…

I can't emphasis how different Byron P. M. is from other Estate Agencies. When they took over the house I was renting, it was just so much smoother and easier. Their responses been fast, sorting issues in a short time and most important: with brilliant staff. Thank you for all your help!

After a really bad experience with a well known letting agent, we shall name Cat Dobson, I was very dubious when going for a property with a not as well known agent (if a well known one can be so bad why can I expect from a not as known one) well I can’t begin to put into words the professionalism of this letting agent! Kim, Gemma and the team have been nothing but amazing! From the first viewing, checking in (they delivered the keys to the property) and the year long tenancy I cannot fault them! Not only can I reach the via property file but they also set up a WhatsApp chat which made contact so much easier and although they are busy they would always respond within a few hours! No matter what the issue was they made sure to resolve! I could not recommend this agent enough it’s a shame we are moving and can’t have them stay as our agent because I cannot fault them at all!

We've used Monster Lets for renting out our properties and they have been absolutely brilliant in liaising with us, keeping us up to date in minor repairs and giving us warning when we need to put in more investment to ensure our tenants have lovely, comfortable, and modern homes. And what we've also been impressed with is that they've also been there with a friendly ear to help clients when they go through tough times. We've been very pleased with the services - and they're lovely people to work with!

Lisa and her team manage our properties in Durham and from start to finish the service has been excellent. Clear communication from everyone at Monster Lets, support whenever we have needed it and they have great relationships with suppliers so that as a landlord, we have peace of mind that our properties and our tenants are compliant with the most up to date rules and regulations and that anything that does need doing gets done quickly and to a high standard. We highly recommend Monster Lets as a managing agent for any landlord.