About IG Cleaning Services
IG Cleaning Services is a commercial cleaning services provider based in Cardiff, listed on Leads FM with a Google rating of 4.4 from 14 reviews. Use the enquiry form to describe your requirement and the company will respond directly.
Contact details
| Monday | 9 AM-6 PM |
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | Closed |
| Sunday | Closed |
Google reviews
5 most relevant · via GoogleImrich and his team are quick, professional, and flexible. They do a great job on our various properties, and I have no qualms in recommending him and his team to clean your serviced accommodation unit or handle any cleaning jobs required.
A fantastic job every week that they visit ! Great cleaning , very reliable and friendly and my home looks fantastic after every visit ! Can’t recommend highly enough
I highly recommend IG services to anyone looking for a thorough, reliable and trust worthy cleaner. IG have been cleaning my holiday let property for over a year, this often involves a high level clean in a short time period. IG have consistency risen to any challenge this throws their way. My Airbnb cleanliness scores reflect their excellent work. As a lovely bonus all of the team are lovely, accommodating people who are completely trustworthy. A big thank you to everyone at IG cleaning services!
Fantastic service- very efficient and reasonably priced- provide a first class service which is personal and professional. On occasions I have had to alter the time of cleaning and they have been understanding and flexible. I would highly recommend Imrak and the team for all your cleaning needs
We have had the worst experience with this company. If we could leave no stars we would. They were booked in to clean our airbnb property for the first time, it was after our first guest. The clean was well below a basic standard. Mould spot on the linen, hairs in the shower on on bed. The guests hair and bit of tissue they had used were left on the table chair (so a clear sign table/chairs hadn't even been moved or wiped over) the kitchen side hadn't been wiped over, a tea cup had left a ring mark and the worst was the oven handle still had visable oil splatter and glass hob top hadn't even been attempted to be cleaned. I could scrap along the rings bringing up the dried on cooking marks. The smelly black bag used by the guest was left by the cleaners in the patio area. Meaning the bext guest checking in would be greeted to a stench and possible a ripped open food bin (cats/rats).The worst of all is the customer service from the owner. I hadn't seen the cleaners. I rang the number provided by the company and the man was incredibly rude, spoke to my wife like dirt and shut her down before she could even finish a sentence. He personally attacked her in regards to it being my first airbnb property and put the phone down. He didn't offer any resolution or get into any conversation to correct this. Instead he simply texted to say he'd collect his linen and stuff. Leaving us with a property not fit for the next guest to check in to that following day. He broke the Customer Service ACT 2015 by not trying to resolve the clean. We have since been in a battle over them still requesting we pay for that clean, even though we had to pay another cleaning company to do that clean last minute before the guest checked in. We have never come across such unprofessional service. Customer service is non existent so please don't use this company.
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