GoFresh Direct Carpet & Upholstery Cleaning Services Nottingham

I have seen the response from the owner of this GOfreshdirect company which left me both disappointed and surprised at such a bizarre response . I am taking this issue to Trading Standards as well as the NCCA . I am not prepared to accept such poor and unreasonable service..Mr Panaysis ruined my white wool carpet and it would be appropriate that his response would be to rectify this error as soon as possible . The visit of GO FRESH Service started fairly amicably , however I was not at all keen on the new 3 corner stains left on a white wool carpet Mr Panyioutis cleaned for £10. I appreciated the low fee after doing my attic carpet beautifully, however when I rang him to discuss these additional stains ( which I would have no reason to make up ), he flatly refused. He stated that he hardly charged me anything in the first place and he got a lot of the old stain out ( not completely) and therefore it was not his responsibility. He quoted his contract and was about as interested in this newly stained carpet ( that I am convinced came from his cleaning solution) as a hole in the head ! His attitude was unfortunate and certainly not customer friendly.I am now left with a carpet ,albeit , with the original stain reduced but now with 3 new yellow soap stains which was certainly not there before he cleaned it . He also dented my wall with his machine which was newly plasters and painted a month ago - which will need repairing . I can not recommend this GO FRESH SERVICE, on any account - both for a fair to very poor job with the added upset of very unreasonable customer relations.NOT GOOD AND NOT TO BE RECOMMENDED!

My first contact, a message on the company’s answer machine. Within a hour I received a call from Nick we discussed my requirements, price and was booked a quick appointment, which I was hoping for. Today Nick arrived on time. I found him a very professional pleasant friendly gentleman, who genuinely cared about the service he provides.. He looked around and got to work immediately. My carpets look almost new again. Especially after a disaster with another carpet cleaning company. I would certainly recommend this company to anyone that requires a reputable cleaning service. I will definitely be using again in the future. Thank you so much Nick.😊

Nick was great! My 7 year old sofas were covered in marks and stains and are now looking super fresh! Lovely, friendly guy and an amazing job on the clean. If I could give an extra star for the effort of getting all his equipment up the stairs to our flat then I would.

We recently had our restaurant's carpet professionally cleaned by GO Fresh Direct, and the results were outstanding. He was punctual, professional, and incredibly thorough. He tackled high-traffic areas that we thought were beyond saving—and made them look almost brand new! As a restaurant, cleanliness is everything, and they exceeded our expectations. The difference in appearance and freshness was immediately noticeable, and our customers and staff have both commented on how great it looks. Highly recommended for any business looking for top-quality, reliable carpet cleaning. We'll definitely be booking them again!

Nick recently cleaned the carpets, seating and mattress in our newly acquired caravan. Nick was very professional and efficient. He took time to explain the cleaning process and aftercare to us. Nick was both friendly and approachable and the caravan is now smelling clean and fresh !! Thanks Nick for a great service.