Centurion Security

Really disappointed with this company. They repaired our garage door and it worked for a month and then we had another problem with it. Despite phone calls and messages left on answering machine they have not come back to have a look 7 weeks after the second problem was reported. In our experience, they are difficult to deal with on the phone and won't commit to visit dates or times. They probably didn't want the job but it would be better to say so rather than keep us waiting.

I rarely have this bad an experience when phoning with an enquiry. The website clearly states that for any questions or more information the customer should get in contact. When I phone a company for information I would expect the person picking up the phone to be slightly knowledgable or at least willing to help. This lady had an attitude from the start, could hear her unimpressed sighs over the phone with a tone that just asks you to steer clear. Bearing in mind all I asked for was a rough estimate of what the service normally costs. Safe to say the customer service was appalling, and I will not be using their services

My garage door was damaged by a third party, and I was much relieved that Centurion helped repair and secure the garage within a couple of days (Kingswells). The price was very reasonable. I was recommended Centurion by a neighbour, and I’d recommend them also.

Cant recommend highly enough.I feared i'd have to replace garage door,however after a site visit,Centurion advised they could repair,but would have to order part.Kept me well informed throughout on progress and arranging appointment to fix,receptionist was first class.Special mention to the Engineer involved.Professional,knowledgeable and went above and beyond,keeping me advised on the progress,the mechanics of the job and future care and attention i could do.A real assett to the Company.Happily paid the price quoted....an issue solved by great service.

DO NOT USE THIS COMPANY. NOTHING BUT A BUNCH OF UNPROFESSIONAL, RUDE PEOPLE TO DEAL WITH ON THE PHONE AND IN PERSON. ONE MAN TURNS UP TO OUR HOUSE 2 HOURS LATE AFTER BEING TOLD SOMEONE WOULD BE ARRIVING TO US 2 DAYS EARLIER! THE PERSON ARRIVED WITH THE WORST ATTITUDE EVER TO MYSELF AND PREGNANT GIRLFRIEND. WHEN ASKED WHY HE WAS SO LATE HIS RESPONSE WAS RUDE AND AGGRESSIVE. ULTIMATELY I ASKED HIM TO LEAVE THE PROPERTY IMMEDIATELY! AS YOU CAN EXPECT I AM DEEPLY UNHAPPY WITH THIS COMPANY AND WILL NOT BE RECCOMENDUNG THEM TO ANYBODY I KNOW. IF I COULD GIVE NO STARS I WOULD!