Belvoir Hereford

I've been with Belvoir Hereford as a landlord for 30+ years. For much of that time my correspondence has been with Sarah Gillespie who I have always found to be efficient, reliable, professional and friendly. Thanks Sarah for many years of support. I would score you more than 5 stars if the option was available

Belvoir simply stopped returning my calls after I left the place I was letting from them. After almost two months I've had to open a dispute with the tenancy deposit scheme in order to try to recover my deposit. They never even asked me for an amount of money, so this felt quite ridiculous, but in the end trying to get them to engage with me was just too stressful. Be wary of trusting them with your business, because they clearly don't have any respect for their tenants' time or money.

I can state with all honesty that Katie and the whole team have all been brilliant over the past 12 years, acting as managing agents letting out my property for me. I now need to sell, however if the house doesn’t sell for any reason, then I will definitely be back in contact with Belvoir to act as letting agents again for me. For over a decade they have provided a professional and first class service, sourcing quality tenants, and providing a great level of support in managing the property on my behalf as I live too far away to manage myself. In fact, over the 12 years, I had such confidence in Belvoir, that I didn’t feel I needed to visit my house and check for myself. When I did visit after the last tenants left, I found everything to to be clean, well kept and in perfect condition ready to sell - Simply fabulous. Tracy Mills

By far the most crooked letting agency myself and my housemate have had the displeasure of using. They are clearly in cahoots with the landlords, with a creative imagination for extracting money from tenants and making sure they keep 110 percent of the deposit. As I speak they are insisting the blinds in our house are unusable damaged and require over 100 pounds a piece to repair and threatening eviction if we do not pay. I only wish we had listened to previous customers of Belvoir before signing up for this.

I was moving from another city into Hereford and really needed a lot of help. The folks at Belvoir, they were incredibly helpful. I ended up going with a property they hadn't listed and it's been a good while overdue for me to write the review. But, the customer service their team offered was so exceptional, I feel that motivated to write them an exemplary review and would love to work with them again in the future. A great help to the rental market :)