AIM Commercial Cleaning Ltd

AIM Commercial cleaning took over our cleaning over 2 years ago from our previous provider and have restored the faith in the views of Cleaning companies. its hard to find a good one. so when you do it makes a difference. monthly meetings and reports really capture our estate, of course there are issues there always will be but AIM manage them quickly and effectively and its taken out alot of in house managment. Would definetely reccomend!

Great cleaning company who have been the best we’ve had a DAZN UK & I for cleaning the offices. Senior managers are accessible and nothing to much. Customer always comes first and I can’t rate them highly enough.the cleaners have been the same for years and do a fantastic job.

Having worked with many cleaning providers over the years I am so pleased I found Aim as working with them and their team over the last 4 years has been fantastic. From Debbie who I still keep in contact with to our cleaners Joel and Bruna they are such a great team that can’t do enough for me and the staff at Folio. Our staff have really taken to the cleaners and I hope they feel that too. I look forward to many more years working with this tremendous team at Aim.

Having been recommended a few cleaning companies when we moved in to our new office 2 years ago, we opted to go with AIM. I met Debbie and Paul, who put together a very professional quote, and were extremely friendly and approachable. Their staff are fully vetted - hugely important to us, as we deal with sensitive data - and I felt totally secure that we were making the right choice. On the one occasion our cleaner did not turn up (due to sickness), this was highlighted and dealt with within a matter of hours, along with an apology and follow up email subsequently to ensure all was to our satisfaction. The standard of cleaning has always been very high, and we have never had cause to complain. In fact, the cleaner's often go above and beyond their remit. AIM also pay the Living Wage, something which we as a company feel very strongly about. I can recommend Debbie and her team without hesitation.

We have a very negative experience with this company. We found communication to be the biggest issue. Our account manager did not look after our business needs and often it would be us contacting her for things that went wrong. Seems like regular feedback or briefing was not carried out amongst her and the cleaner who attended site. Cleaning was ok but not the best, as dust or imperfections could always be spotted the morning after cleaning was done at the office. Professionalism needs work.